Congratulations to The Bamboo Orchid (a FlowerShopNetwork member) for receiving the Civic Improvement Award from the Poteau Oklahoma Chamber of Commerce. It is nice to see all Glenda’s hard work and excellent customer service pay off.
Oklahoma Florist Wins Civic Award
New businesses, take note: it’s not just the established florists that get local accolades.
Glenda Wise of The Bamboo Orchid recently received the Civic Improvement Award (in the Small Business — New Construction category), for Poteau, Okla., as well as citations of congratulations from her senator and congressional representative, only a year after opening her doors in January 2006.
“Her business was judged on … the overall appearance, inside and out,” says Bonnie Prigmore of the Poteau Chamber of Commerce.
Wise says of her open-plan interior: “I believe the al fresco designing lets customers see creativity at work.”
Wise, however, suspects her unique design style and excellent customer service contributed to her winning the award, which she received at the annual Chamber of Commerce dinner in February.
“I think that for people who aren’t necessarily exposed to a lot of different design styles, we offer them something else — something they wouldn’t normally get,” Wise says. “In crunch time we always make something work for the customers.”
She also hopes her award will prove to customers that she is in it for the long haul: “I feel like a lot of new things don’t stick around,” she says. “But this award shows that we are here to stay.”
–Vanessa Machir vmachir@safnow.org Reprinted courtesy of Society of American Florists E-Brief Newsletter
I thought I would let everyone know that FSN has a special guest writer (Kate Collins the talented author of the Flower Shop Mystery series) for the April newsletter “The Language of Flowers”. Kate gives us insight to where flower meanings come from. For a sneak preview of “The Language of Flowers”
“The National Animal Poison Control Center says that certain types of lilies can cause renal failure in cats that have ingested any part of the lily. Flower Shop Network recommends keeping lilies out of the reach of cats. It is important to note that lilies do not pose a problem for other pets or humans.”
With the 2007 Valentine’s Day holiday approaching, Flower Shop Network would like to offer these suggestions and tips to ensure your satisfaction as well as your customer’s, on orders placed going outside your delivery area:
Delivery fees in metro areas average $10 to $12.
Provide recipient telephone numbers. Many shops will not accept orders without a working recipient phone number.
During the Valentine’s Day holiday, the minimum order amount is $40, plus delivery which averages $8-$10.
Must provide 2nd choice products on orders: this includes flowers, colors, etc…
Guaranteed delivery cutoff will be Monday, February 12th, 2007 at 2:00pm CST.
Please inform your customers that orders placed after the cutoff date and time will be delivered as quickly as possible according to the delivery date.
The staff at Flower Shop Network appreciates the opportunity to work with you and wish you a happy and prosperous Valentine’s Day.Sincerely,
Julie Ratliff
FSN Relay Manager
With the Mother’s Day holiday approaching, Flower Shop Network would like to make these suggestions to ensure your satisfaction as well as your customer’s, on orders placed going outside your delivery area:
Encourage customers to place orders early.
Consider minimum order amounts of at least $40 PLUS a delivery charge. Shops in METRO areas may require $50 PLUS a delivery charge.
Allow an additional $ 5.00- $10.00 for delivery. Metro and rural delivery areas may run $10 to $15.
Obtain a 2nd choice/ or color for product.
Obtain recipient phone numbers. Many shops will not attempt delivery without a recipient phone number.
Send your orders via www.fsnf2f.com the fastest, lowest cost and most accurate way to send your orders. If you are not setup call 800-858-9925 today for immediate access.
Our Florist to Florist relay department will be on an extended schedule Mother’s Day week to better serve you. Our Mother’s Day Holiday Hours are:
7:00am to 7:00pm CST - Monday, May 1st - Friday, May 5th
7:00am to 5:00pm CST - Saturday May 6th
Relay Office Closed on Sunday May 7th
7:00am to 8:00pm CST - Monday May 8th - Friday May 12th
7:00am to 6:00pm CST - Saturday May 13th
10:00AM to 2:00pm CST - Sunday May 14th
Julie Ratliff
Relay Department Manager
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