Laughter and smiles filled the Flower Shop Network order transfer room Friday afternoon when a dozen delicious cupcakes, a large box of cookies and candies, and a mouth-watering cake was delivered. The unexpected afternoon treats touched hearts and showed our FSN family once again how amazing our local florists are.
Skip and Esther Vergers are the proud owners of Lighthouse Point Flowers in Florida. Their flower shop has been in business for decades and they have been a part of the Flower Shop Network family for seven years.
Our FSN Order Transfer Department and Sales Representatives have helped Skip and Esther over the years and have developed strong relationships with the couple. A few weeks ago during a phone conversation, they learned that Skip was finishing his chemotherapy treatments in two weeks and was preparing for surgery. The department sent Skip and Esther a card along with an email to let them know that they are loved and cared for by their FSN family.
A Sweet Surprise
Much to everyone’s surprise, the next week a huge delivery of sweets arrived at the office. A note was taped to the top of the box that said, “Special thanks for all of your concern and best wishes! It means so much to us! Love y’all! – Skip and Esther.”
The entire office was absolutely blown away by the Vergers’ kindness and generosity. It is a day at the office that won’t be forgotten. To everyone that has spoken to this sweet couple, they are more than just members of FSN. They are dear friends, and one simple card of well wishes touched their hearts.
This type of relationship is what we are striving for at Flower Shop Network. Our goal is to be a true partner for local florists. Helping florists across the country with their needs and providing solutions to their problems without taking over their business.