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Yesterday flowers were sent and they were incorrect. I was so livid that I wrote a review on here before giving the florist the opportunity to fix it. For that, I owe Fred a HUGE apology. My review was truthful, but I over-reacted.
Fred called this morning as soon as he saw there was an issue and discussed it calmly and politely with me.
His customer service skills are brilliant. He was kind and considerate of how I was feeling. He listened to me. And in all fairness, he had no clue that the wrong arrangement was created and sent to my recipient.
Floralilly is an exceptional florist. He is handling the situation and is even sending out another arrangement.
I over-reacted. I jumped to quickly. I apologize for the last review..it was unwarranted.
Thank you, Fred. Y'all are true gentlemen.
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Thank you again for being such a reliable and professional florist. The flowers were delivered on time as requested. I heard that the bouquet was gorgeous, beautiful, and a wonderful surprise. I will continue to trust you with my business.
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I had a great customer service experience with these folks. They delivered flowers to Duke Hospital. The hospital lost the flowers, and they never made it to the patient. After speaking with the florist, they offered to remake the flowers and deliver them again to ensure that my friend received them. This was very generous on their part, and I was very grateful. My friend loved her flowers.
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As before, Floralily has exceeded my expectations with my order and delivery! Flowers arrived on time, in perfect form and my mother reported that the flowers were not only "gorgeous" but lasted over a week. I will continue to use Floralily as they continually provide excellent product and service. When ordering from out of town, this is critical to be able to trust from whom you order.
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Great job to Freddy and Felix and the
staff at Floralily Wedding Decorators
for adding the requested personal touch.
Quick prompt delivery.
Will be choosing you for my next Floral arrangement needs In Durham NC all the way from NYC
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Beautiful arrangement!! It brighten my friend's day..
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I ordered flowers for my daughter-in-law after having a baby girl. The flowers were gorgeous, and I loved the pink roses as her name is Rosalie! Highly satisfied!
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The flowers were beautiful!!
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We live in TX. Ordered flowers night before and very pleased with next day delivery to my MIL who lives in Durham, NC. Sunflowers are her favorite and Floralily really delivered with this great arrangement. Thank you for helping make her birthday a bit brighter!
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My mother called last night to share how beautiful the flowers were that I ordered from Floralily. They were delivered on time and in great shape. Thank you for delivering a "gorgeous arrangement". I will purchase from this florist again.
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Beautiful!! My family was overjoyed with the arrangement. Thank you!
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I thought they would look exactly like the picture or at least something more similar but the flowers were still veryyyy pretty
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Sent flowers to my Sister who is 200 miles away. The attendants and nurses all raved about how good they looked. Thank you for doing a great job! I will use your services again.
Charles and Lin
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Beautiful arrangement with delivery right on time, will definitely be back
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Cute flowers
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Appreciate that arrangement was as pictured on website, and customer service was excellent.
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Flowers were delivered a day earlier than expected and my aunt loved them!
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Fast customer service, quick delivery, beautiful flowers.highly recommend
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The flowers were beautiful! The delivery process was so fast and easy. Thank you!
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Flowers were beautiful.
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My friend loved them. They are beautiful.
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Full Service Florist. Wide Selection on Fresh Cut Flowers and Seasonal Arrangements for any occasion & Event. We Offer Same Day Delivery.
Specializing on Event Floral Decorators Weddings, Corp Event, Sympathy Flowers.
Trusted Florist on the Neighborhood.
Floralily Wedding Decorators is a Premier Florist on BloomNation.
Learn what it means to be a Premier Florist, and how you can become one.
We are Floralily Wedding Decorators and we are a real local florist in Durham, NC.
We also provide flower delivery to the surrounding areas, such as, Bahama, Butner, Carrboro, Cary, Chapel Hill, Durham, Morrisville, Raleigh, Research Triangle Park, RTP, Wake Forest.
Our customers love us because we always deliver the freshest blooms on time. It’s because we have the very best drivers who know the ins and outs of Durham.
Don't need to worry about being late. We offer same-day delivery so even if you need to order last minute, we’ll still be able to hand deliver the flowers that you want to send.
Ordering flowers and picking the right arrangement can be challenging especially for
Valentine’s Day or
Mother’s Day
We cover all kinds of occasions where it’s a fall, winter, summer, spring, or other holiday.
We also specialize in
anniversary,
birthday,
get well flowers
, but we also have everyday flowers if you just want something to decorate your home or
just because.
At Floralily Wedding Decorators has a wide selection of floral designs
and we take care to deliver the very best fresh flowers.
We know funerals and sympathy life events are difficult to express the right emotions. Floralily Wedding Decorators has a good number of
funeral arrangements and sympathy flowers
so you can always send your kindest condolences.
Ordering flowers online is easy with our website and our flower shop prides itself in creating gorgeous floral arrangements using only the freshest flowers sourced from the best flower growers in the world. We even carry hard to find seasonal flowers like
protea,
that can be perfect for weddings.
Of course, we have all types of flowers like your everyday dozen
carnations,
too.
Even if you’re not looking for your traditional bouquets, we also carry
plants,
orchids,
lilies.
Surprise your loved ones with a unique design and fresh fragrant flowers for any special occasion.
Send flowers right from our online catalog to make sure you send the right gift and/or the right bouquet to surprise someone special.
Whether it is a get well flower gift basket, Mother's Day flowers, seasonal centerpiece for the holidays or something that says
"I love you" Floralily Wedding Decorators is the leading florist in
Durham, NC and will make sure to send quality flowers in a stunning arrangement.
Bahama, Butner, Carrboro, Cary, Chapel Hill, Durham, Morrisville, Raleigh, Research Triangle Park, RTP, Wake Forest
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Hospitals we deliver to: Central Regional Hospital, Carrboro Family Medicine Center, Cary Internal Medicine & The Diabetes Center, NextCare Urgent Care, REX Healthcare of Cary, Triangle Pediatrics, Western Wake Internal Medicine, Essential Health & Wellness Cary, Jeffers, Mann and Artman Pediatric & Adolescent Medicine, P.A., Triangle Vascular Associates, Haven Medical, North Carolina Memorial Hospital, North Carolina Women's Hospital, UNC Children's Primary Care Clinic, UNC Gastroenterology, Unc Healthcare Gastro Intestinal Clinic, UNC Hospital/Otolaryngology, UNC Hospitals Children's Specialty Clinic (Chapel Hill), UNC Pediatrics at Weaver Crossing, University of North Carolina Hospitals, Village Pediatrics of Chapel Hill, UNC Hospitals Endoscopy Center at Meadowmont, Alpha Psychiatric Associates, Cary Medical Group, Cary Orthopaedics Physical Therapy, Cary Orthopaedics Spine Center, Duke Children's Specialty Services of Cary, Duke Psychiatry Specialty Clinic in Cary, Flexogenix® Cary/Raleigh, WakeMed Cary Hospital, Cornerstone Pediatric & Adolescent Medicine, Tricity Family Medicine & Urgent Care, Apollo Urgent Care, Duke Cardiology of Morrisville, Duke Medical Plaza Morrisville, Pediatric Therapy Associates, UNC Neurosurgery, Medfirst Medical Center, Liberty Healthcare Corporation of North Carolina, NC State Park Scholars Children's Specialty Clinic, A Service of UNC Hospitals, North Carolina Heart & Vascular Hospital, Raleigh Infectious Diseases Associates, PA, UNC REX Hospital, White Oak Pediatric Associates, Duke Medicine Plaza (MOB 8), Duke Raleigh Hospital, Raleigh Medical Group, FoundationMED PLLC, Mizelle Psychiatric Associates, Raleigh Adult Medicine, Rx Urgent Care, Tremont Medical Center PA, DaVita Wake Forest Dialysis Center, Orthopaedic Specialists of North Carolina: Wakefield Office, WakeMed North Hospital, Carolina Family Practice & Sports Medicine - Raleigh, Raleigh Pediatrics, Duke Medical Plaza Brier Creek, WakeMed, WakeMed Brier Creek Healthplex, DaVita Durham Dialysis, Duke Medical Plaza Page Road, Davis Ambulatory Surgical Center, Duke Outpatient Clinic, Duke Regional Hospital, Duke Regional Hospital Behavioral, Durham Medical Center, Select Specialty Hospital - Durham, DaVita Durham West Dialysis, Duke Adult Blood and Marrow Transplant Clinic, Duke Aesthetic Center, Duke Child Development and Behavioral Health Clinic, Duke Children's Hospital & Health Center, Duke Executive Health, Lenox Baker Children's Hospital, Oriental Health Solutions, Veritas Collaborative Adult Hospital, Lincoln Community Health Center/pharmacy, Wellness First Psychiatric Associates, Duke Ambulatory Surgery Center, Duke Clinic, Duke Student Wellness Center, Duke University Hospital, Duke Urology Clinic, Duke Cardiology at Southpoint, Duke Children's Primary Care Southpoint, Durham Pediatrics at Highgate Drive, Regional Pediatrics Sutton Station
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