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As part of Customer Service Week, (October 7th-11th) we wanted to share with you one of our members who is working hard to boost customer service and sales in their flower shop.
A Local Florist Taking Action
Bridgette Mills Arnold, a 30 year veteran of the floral industry, is the owner of Posey Peddler in Joneboro, Arkansas. The shop has been a fixture in the Jonesboro area since 1998 and serves the local community with custom gifts, flowers, plants and home decor.
Recently Bridgette brought in customer service and sales guru Tim Huckabee of Floral Strategies to conduct a workshop with her employees.
Why Floral Strategies?
Floral Strategies is the only on-site training program in the entire floral industry that teaches critically important customer care skills. This specific training empowers flower shop workers to give extraordinary customer service. As you can guess, this makes for happy clients that keep coming back.
Celebrate The Learning Experience!
FSN visited this bustling flower shop during their training seminar. Check out this video of Posey Peddler’s day with Tim Huckabee.
FSN Members: CLICK HERE to login & learn more ways to improve customer service and sales with specific tips from Tim Huckabee.
