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Fraudulent Orders: 8 Signs To Look For

Fraudulent orders are plaguing florists all across the nation. If you look for the following red flags, you can avoid most fraudulent orders.

  1. No name on the enclosure card.
  2. The additional information requests for the arrangement be left even if no one is home.
  3. Sender’s phone number is disconnected.
  4. Sender orders from websites in one town for delivery outside of your delivery area, requiring a florist to wire the order out.
  5. Consumer’s name and email do not match.
  6. Order includes all add-on products available.
  7. Card message is in broken English.
  8. Multiple orders from one sender to multiple locations and/or cities.

What to do?

If you suspect an order is fraudulent, ask for more information.  Verify the sender’s address.  Make sure the sender’s phone number and address are from the same area. If at any time you feel the order is fraudulent, you can refuse the order.

Avoiding Fraudulent Orders This Holiday Season

Red Holiday CenterpieceFlower Shop Network is catching wind of the newest trend in florist talk. The holiday gift-giving season is back which means there are a lot of fraudulent orders and scam orders floating around. Don’t be alarmed! We’ve heard the rumors too and want to make sure that you’re protected from sending/receiving a fraudulent order. Here are tips that will help keep you safe from scam this holiday season.

  • Scrutinize unusually large or hurried orders. Almost all fraudulent orders tend to be larger than average. Though some appropriate instances call for large orders, note particularly large and hurried orders.
  • Verify sender contact information. Make sure that the sender has listed a contact phone number, physical address (which can be verified on Google Maps), and other information that lets you know you are dealing with a REAL person.
  • Pay attention to the signature on the credit card. Make sure that the signature on sender’s credit card matches the signature of the sender. Also, make sure that the signature is a real name and not an obvious nick name.
  • Do not accept foreign (Non US or Canadian) credit card orders. Approximately 30% of all foreign orders are fraudulent.
  • Note the email address and corresponding mail server. Take particular note if the account is a setup under a free server such as Yahoo! mail, Gmail, and others or a very strange server as these can be obtained by anyone anywhere.

You may also be interested in these posts:

Quick and Easy Ways To Spot Fraudulent Orders
FSN Applauds Tennessee’s Consumer Protection Efforts
Why Sending Flowers Online Is A Good Idea

Quick And Easy Ways To Spot Fraudulent Orders

Avoiding fraudulent orders is not always as easy as it seems. Just ask Lorie at My Flower Shop in Cambridge, Ontario who recently had an encounter with a fraudulent order. Thanks to her diligence and attention to detail, Lorie was able to abate the results of her experience and walk away clean. To avoid fraudulent orders in your flower shop, use these tips from Flower Shop Network.

  • Scrutinize unusually large or hurried orders. Almost all fraudulent orders tend to be larger than average. Though some instances call for large orders, note particularly large and hurried orders.
  • Pay attention to the signature on the card. Make sure that the signature on the card matches the signature of the sender. Also, make sure that the signature is a real name and not an obvious nick name.
  • Do not accept foreign (Non US or Canadian) credit card orders. Approximately 30% of all foreign orders are fraudulent.
  • Note the email address and corresponding mail server. Take particular note if the account is a setup under a free server such as Yahoo! mail, Gmail, and others or a very strange server as these can be obtained by anyone anywhere.

If you have a reason to be suspicious, contact the sender for more information.
Keep detailed documentation (especially for phone orders). According to Lorie, “Make your notes very clear. Make sure you have documentation because that’s what saved me.”

It is easy to get caught up in the hustle and bustle of the floral industry. However, follow these tips for avoiding fraudulent orders and the end results will be well worth the extra time and attention.